We pledge to our clients that we will: 

1. Attend to customers/clients at the service Counter within five minutes.

2. Approve the usage of auditorium room, meeting room and interview room will be known within three days after the booking date.
   
   
3. Inform the successful candidate and recruit the staff (drivers, general office assistant and general workers) within four months after the closing date of the advertisement.
   
   
4. Notify the applicant intended to dwell the Federal government quarters within seven days upon receipt of the application.
   
   
5. Respond to the occupant’s complaint within three days upon receipt of the notification to resolve the minor repairs of federal government quarters.
   
   
6. Ascertain the damages and proceed the minor repair within three days upon receipt of complaint.
   
   
7. Pay the supplier/contractor within fourteen days from the date receipt of bill/invoice provided that all relevant documents duly furnished.